NAF Company
|IT Manager
Al-Qassim, Al-Qassim, Saudi Arabia
Summary
Led the establishment of NAF Company's IT function from inception, building robust infrastructure, implementing core ERP systems, and managing a high-performing IT team to achieve 99.9% uptime and direct reporting to the CEO and Board Chairman.
Highlights
Designed and deployed comprehensive IT infrastructure, including servers, cloud services, network, and endpoint security, ensuring 99.9% uptime since go-live and maintaining operational continuity.
Directed the full end-to-end implementation of SAP Business One, integrating MES, HR, and a custom feed formulation system, enabling real-time production data synchronization and eliminating manual reconciliation across departments.
Introduced Industry 4.0 practices aligned with SIRI standards into daily operations, automating workflows that previously depended on manual entry and significantly increasing daily production output.
Built and led a multi-disciplinary IT team across infrastructure, applications, and helpdesk, establishing clear SLAs and fostering a security-first culture from day one.
Reduced IT operational costs by 15% through strategic vendor contract renegotiation and consolidation of overlapping services, optimizing budget allocation and resource utilization.
Authored and implemented comprehensive IT governance, data protection, and cybersecurity policies, ensuring compliance with financial market regulations and modern compliance standards.
Conducted a rigorous full audit of a delivered MES platform using a 60-point test plan and four testing cycles, identifying 3 defects and ~20 functional gaps, which informed a controlled partial acceptance negotiation.
Led the SCADA vendor evaluation across four competing proposals and developed executive reporting dashboards, providing critical insights and data-driven decision support for the CEO and Board.